POWERPLAY BATS specializes in high-performance baseball and softball bats. Our product range includes the POWERPLAY Elite Series, which is designed for players of all skill levels, incorporating innovative technology to enhance swing speed and power.
Choosing the correct bat size is crucial for optimal performance. Generally, bat length is determined by the player's height and weight. A common guideline is that for every inch of height, a player should use a bat that is approximately one inch longer. Additionally, weight considerations are important; lighter bats can improve swing speed, while heavier bats can enhance power. We recommend consulting our sizing chart for more precise recommendations.
We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. You will also need the receipt or proof of purchase. For more details on initiating a return, please refer to our return policy section.
Orders are typically processed within 1–3 business days. Shipping times may vary based on your location. Once your order is shipped, you will receive a confirmation email with tracking information. Please note that during peak seasons, processing and shipping may take longer.
If your item arrives damaged or defective, please inspect it immediately and contact us as soon as possible. We will evaluate the issue and work to resolve it promptly. It is important to report any damages within a reasonable timeframe to ensure a smooth resolution.
We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item.
Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please contact us for clarification.
Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
